- Do you ship internationally?
- How can I track my shipment?
- How does shipping work?
- How much does shipping cost for Shop items?
- How much does shipping cost for Subscriptions?
- What if I want to change my shipping address?
- If I subscribe today, which monthly themed crate will I receive?
- How to access patterns/videos
- How can I manage my subscription(s)?
- What if I don't like the products I receive?
- Why do KnitCrates include "extras"?
- Can't we just pick what comes in our KnitCrate?
Rewards and Points
- Why didn't I get points for leaving a review?
- How do I redeem my KnitCrate Points?
- Do I earn points for each monthly subscription charge for a KnitCrate recurring subscription?
- Can I transfer KnitCrate Points between KnitCrate accounts?
- Do KnitCrate Points expire?
- How do I earn KnitCrate points?