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How to access patterns/videos
How can I manage my subscription(s)?
What if I don't like the products I receive?
Why do KnitCrates include "extras"?
Can't we just pick what comes in our KnitCrate?
What comes in a KnitCrate?
How much does shipping cost for products sold on your site?
What is your shipping policy?
What if I want to change my address / account info?
Will I be able to track my shipment?
When will my subscription ship?
Where does KnitCrate ship to? And how?
How Is Sales Tax Calculated?
Do you save my credit card information so that it is more convenient for me when I order?
What is your return policy?
What is your cancellation policy?
What is the dollar value of a KnitCrate?
When will I be billed for the monthly recurring Subscription?
Rewards and Points
How do I redeem my KnitCrate Points?
Do I earn points for each monthly subscription charge for a KnitCrate recurring subscription?
Can I transfer KnitCrate Points between KnitCrate accounts?
Do KnitCrate Points expire?
How do I earn KnitCrate points?
How does the KnitCrate Points program work?